Your Privacy & Data Rights at 88jb

When you interact with the 88jb platform — whether by registering an account, making a deposit, placing a wager, or contacting our support team — we collect certain categories of personal information. The table below summarises the main data categories, the specific data points collected within each category, and the reason each category is collected.

1.1 Data You Provide Directly

The majority of personal data held by 88jb is information you provide voluntarily when you register your account, complete identity verification, make a payment, or communicate with our support team. Providing accurate information in each of these contexts is a condition of using the platform, as set out in the Terms & Conditions.

1.2 Data Collected Automatically

When you access the 88jb website or mobile platform, certain technical data is collected automatically by our systems. This includes your IP address, the type of device and browser you are using, your operating system, the pages you visit on 88jb, and the duration and frequency of your sessions. This automated data collection is standard practice across all secure online platforms and does not require active input from you.

88jb processes your personal data for the following specific and lawful purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your explicit consent.

• Account Management: Creating and maintaining your player account, verifying your identity, and authenticating your login sessions securely.
• Payment Processing: Executing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladeshi bank channels. Financial data is used exclusively for transaction processing and fraud prevention.
• Regulatory Compliance: Meeting our obligations under applicable laws, including anti-money laundering (AML) requirements, age verification mandates, and any lawful requests from competent authorities.
• Platform Security: Detecting, investigating, and preventing fraudulent activity, collusion, bonus abuse, money laundering, and other prohibited conduct described in our Terms & Conditions.
• Responsible Gaming: Monitoring wagering patterns to identify potential problem gambling indicators and enabling the delivery of responsible gaming tools such as deposit limits and self-exclusion features.
• Customer Support: Responding to your queries, resolving disputes, and maintaining records of communications for quality and compliance purposes.
• Service Improvement: Analysing aggregated, anonymised usage data to improve platform performance, game selection, payment flows, and the overall user experience for Bangladesh players.
• Service Communications: Sending transactional notifications such as deposit confirmations, withdrawal updates, and security alerts. These are not marketing communications and cannot be opted out of while your account is active.

2.1 Marketing Communications

Where you have given explicit consent, 88jb may send you promotional communications about new games, bonuses, and seasonal offers. You may withdraw your consent to marketing communications at any time by contacting [email protected]. Withdrawing marketing consent does not affect your ability to continue using the platform or receive essential transactional notifications.

88jb does not sell or rent personal data to any third party. We share personal data with external parties only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

3.1 Payment Service Providers

To process your deposits and withdrawals, 88jb shares the necessary financial identifiers (such as your bKash or Nagad account number and transaction reference) with the relevant mobile financial service provider. This sharing is strictly limited to the data required to execute the specific transaction. Payment providers operate under their own privacy policies and security standards.

3.2 Game Technology Providers

88jb integrates games from third-party studios including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and others. These providers may receive a pseudonymous player identifier and game session data in order to deliver the game and calculate outcomes. They do not receive your full identity data, contact details, or financial information.

3.3 Identity Verification Partners

Where identity verification is required, 88jb may use a third-party verification service to cross-reference the identification documents you submit. Such services are contractually bound to handle your data with confidentiality and to use it solely for the purpose of verification on behalf of 88jb.

3.4 Legal and Regulatory Disclosure

88jb may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, by a court order, or in response to a lawful official request. In such cases, 88jb will disclose only the minimum data required by the specific legal obligation and will, where legally permissible, notify the affected player.

88jb uses cookies and similar lightweight tracking technologies on its website and mobile platform. A cookie is a small text file placed on your device by your browser when you visit a website. Cookies allow the platform to remember your session, maintain security, and function correctly across page loads.

4.1 Types of Cookies Used

• Essential Session Cookies: These cookies are strictly necessary for the platform to function. They maintain your login session, preserve your game state between pages, and protect against cross-site request forgery. You cannot opt out of essential cookies while using the platform.
• Security Cookies: Used to detect and prevent fraudulent login attempts, bot activity, and account takeover attempts. These cookies analyse technical session attributes without identifying you personally to any third party.
• Performance Cookies: Collect anonymised, aggregated data about how players navigate the platform (e.g., which pages are most visited, where errors occur) to help 88jb identify and resolve technical issues and improve the user experience.
• Preference Cookies: Store your platform preferences such as display settings and language configuration so you do not need to re-enter them on each visit.

4.2 What We Do Not Use

88jb does not deploy third-party advertising cookies, retargeting pixels, social media tracking scripts (such as Facebook Pixel or Google Ads remarketing tags), or any cross-site tracking technology that would allow external parties to build a behavioural profile of your activity across websites other than 88jb.

4.3 Managing Cookies

You may configure your browser to refuse, delete, or alert you to the presence of cookies at any time. Instructions for managing cookies are available in your browser's help documentation. Please note that disabling essential cookies will prevent the 88jb platform from functioning correctly and may prevent you from logging in or completing transactions.

88jb retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations. The following retention periods apply as a general guide:

• Active Account Data: Retained for the full duration of your account's active status and for a period of five years following voluntary or administrative account closure.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five years in compliance with anti-money laundering record-keeping requirements.
• Identity Verification Documents: Copies of identity documents submitted for account verification are retained for five years following account closure, then securely deleted.
• Support Communications: Customer support chat logs and email correspondence are retained for three years from the date of the interaction, after which they are anonymised or deleted.
• Technical and Usage Logs: Server logs and session data are retained for a maximum of 12 months, after which they are deleted or aggregated into anonymised analytics datasets.

88jb implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes the following layers of protection:

• Transport Layer Security (TLS): All data transmitted between your device and the 88jb platform is encrypted using TLS 1.2 or higher, preventing interception by third parties during transit.
• Encrypted Data Storage: Sensitive personal data stored on 88jb servers — including account credentials, payment identifiers, and identity documents — is encrypted at rest using AES-256 or equivalent standards.
• Access Controls: Access to personal data within 88jb's internal systems is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational reason may access player data, and all such access is logged and auditable.
• Multi-Factor Authentication: Critical administrative systems at 88jb require multi-factor authentication, significantly reducing the risk of unauthorised internal access.
• Fraud Detection Systems: Automated monitoring systems analyse account activity in real time to detect anomalies consistent with account takeover attempts, unusual transaction patterns, and other security threats.
• Regular Security Reviews: 88jb conducts periodic reviews of its data security practices and infrastructure to identify and address emerging vulnerabilities.

6.1 Your Responsibility

While 88jb takes extensive measures to secure the platform, you also play a critical role in protecting your account. You are responsible for keeping your login credentials confidential, using a strong and unique password, not sharing your account with any third party, and logging out of your session when using a shared or public device. If you believe your account has been compromised, contact [email protected] immediately so we can take protective action.

As a registered player at 88jb, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please submit a written request to [email protected]. We will respond within a reasonable timeframe and in any event within 30 days of receiving your request.

• Right of Access: You have the right to request a copy of the personal data that 88jb holds about you, along with information about how it is being used and with whom it has been shared.
• Right to Rectification: If any personal data held by 88jb about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: In certain circumstances — for example, where data is no longer necessary for the purpose it was collected — you may request that 88jb delete your personal data. This right is subject to overriding legal retention obligations, such as anti-money laundering record-keeping requirements.
• Right to Restrict Processing: You may request that 88jb restricts the processing of your personal data in specific circumstances, such as while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data to you in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

88jb reserves the right to update or revise this Privacy Policy at any time in response to changes in applicable law, changes in our data processing practices, or improvements to the platform. When material changes are made, we will notify registered players by displaying a prominent notice on the 88jb platform prior to the changes taking effect.

The date at the top of this Privacy Policy indicates when it was last reviewed and updated. We encourage you to revisit this page periodically to stay informed about how 88jb protects and uses your personal data. Your continued use of the 88jb platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions about this Privacy Policy, about the data 88jb holds about you, or about your privacy rights as a Bangladesh player, please contact our support team at [email protected]. We are available around the clock to assist you in English.